Our Shipping Promise
Factory Direct = Better Value (But A Little More Journey Time!)
At Sploot, we partner with quality manufacturers worldwide to bring you the best pet products at unbeatable prices. Think of your order as going on a little adventure before reaching your doorstep!
What to Expect
- Delivery typically takes 7-10 business days.
- Orders ship from our manufacturing partners around the globe
- Tracking information provided and updated throughout the journey
Understanding Your Tracking
Since we ship directly from global factories:
- Your initial tracking number may be from an international carrier
- Once your package enters the US, it often gets a new tracking number
- Don't worry! We'll update your tracking information in our system when this happens
- Our team actively monitors shipments and updates tracking numbers to keep you informed
Why We Ship This Way
By shipping directly from our manufacturing partners worldwide:
- We eliminate expensive warehousing costs
- Skip multiple middlemen markups
- Pass these significant savings on to you!
The Sploot Difference
- ✓ Factory-direct pricing (30-50% less than retail)
- ✓ Quality-checked products from global manufacturers
- ✓ Portion of every sale goes to animal welfare organizations
- ✓ Full tracking updates throughout the journey
Pro Tip for Sploot Shoppers
We recommend ordering before your current supplies run low. While your package makes its way across the globe, you're saving money and supporting both quality manufacturers and animal welfare organizations!
Questions about your shipment? Our customer service team is here to help track your package's journey!